Privacy and Confidentiality
At Touchwood Talent we are committed to protecting and respecting the privacy and confidentiality of all those who visit this website. This page explains how Touchwood Talent may collect personal information and how we may use and protect that information.
Who are we?
Touchwood Talent, Company No. 9033479. Registered office: Preston Bagot Farm, Preston Bagot, Henley in Arden, Warwickshire. B95 5EF. We provide executive search and interim management services to clients looking to recruit personnel for their businesses. We also provide coaching services for candidates.
What does this Policy cover?
We, at Touchwood Talent, take your personal data seriously. This policy:
- Sets out the types of personal data that we collect about you
- Explains how and why we collect and use your personal data
- Explains how long we keep your personal data for
- Explains when, why and with who we will share your personal data;
- Sets out the legal basis we have for using your personal data;
- Explains the effect of refusing to provide the personal data requested;
- Explains the different rights and choices you have when it comes to your personal data; and
- Explains how we may contact you and how you can contact us.
What personal data do we collect about you?
We collect the information necessary to be able to find available opportunities and further information needed to assess your eligibility through the different stages of recruitment. This information includes CV’s, address, identification documents, educational records, work history, employment
We may also collect sensitive personal data about you, in the form of gender, equal opportunities check, psychometric testing results, background or criminal checks, bank details, remuneration and compensation packages. We only collect sensitive personal data from you, and further process this data, where you have given your explicit consent.
If you are receiving coaching from us, we will also process any additional information that you choose to provide to us during the course of the coaching.
Where do we collect personal data about you from?
The following are the different sources we may collect personal data about you from:
Directly from you. This is information you provide while searching for a new opportunity and/or during the different recruitment stages, or coaching, where relevant.
From an agent/third party acting on your behalf. e.g. Interim Management Company.
Through publicly available sources. For example, we use the following public sources;
LinkedIn, Xing, Adzuna, Indeed, Twitter, Volcanic, ZipRecruiter, Viadeo, Freelancer.de
By reference or word of mouth. For example, you may be recommended by a friend, a former employer, a former colleague or even a present employer.
How and why we use your personal data?
We use your personal data to match your skills, experience
If you are receiving coaching from us, we use your personal data in order to understand more about you and to assist you with understanding your skills and areas for improvement or future opportunities and options.
How long do we keep your personal data for?
We keep your information in accordance as follows:
Candidate data: 3 years
Interim Manager data: 3 years
Client contact details: 5 years
Coaching candidate data: 3 years
Who do we share your personal data with?
We share your personal data with the client who has a position to fill, in order to determine with the client whether you are a good fit for the available position.
What legal basis do we have for using your information?
For prospective candidates, interim managers, referees
If you are shortlisted as a candidate, or if you are coached by us, then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that
For clients, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you.
What happens if you do not provide us with the information we request or ask that we stop processing your information?
If you do not provide the personal data necessary or withdraw your consent for the processing of your personal data, we may not be able to match you with available job opportunities.
Do we make automated decisions concerning you?
No, we do not carry out automated profiling.
Do we transfer your data outside the EEA?
To better match your employee profile with current opportunities we may transfer your personal data to clients and partners in countries outside the EEA. These countries privacy laws may be different from those in your home country. Where we transfer data to a country which has not been deemed to provide adequate data protection standards we always have security measures and approved model clauses in place to protect your personal data. To find out more about how we safeguard your information as related to transfers contact us on [email protected].
What rights do you have in relation to the data we hold on you?
By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
The right to be informed
You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
The right of access
The right to rectification
You are entitled to have your information corrected if it’s inaccurate or incomplete.
The right to erasure
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
The right to restrict processing
You have rights to ‘block’ or suppress
The right to data portability
You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
The right to object to
You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
The right to lodge a complaint
You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
The right to withdraw consent
If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
baseless or excessive/repeated requests, or
further copies of the same information.
Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know